FAQ

Frequently asked questions

How much is shipping?


Shipping on all of our products is always free. We ship as much as we can through the US Postal Service. Shipping generally takes 1-3 days, but these times are not guaranteed by the USPS.




How do I request a custom order?


Requesting a custom order is easy! You can email us directly at contact@kaiusandco.com or use the Special Order form on our home page to request a custom order.




Do you accept returns?


Yes! If you are not 100% satisfied with your purchase, we will refund your entire purchase immediately upon receipt of the original item - even custom orders!




What makes your products better?


The simple answer is care! We care a lot about our products and we care more about our customers. If you have any problems with your purchase let us know, we would love to hear from you and see how we could make it better. Our products are top quality, we are constantly considering quality and detail over cost and volume like large manufacturers. We are an american brand. All of our products are made in Iowa by hand - we think that just makes them better.





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© 2016 by Kaius & Co. 

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