FAQS

WHAT IS YOUR RETURN POLICY?

We guarantee satisfaction on all orders. If you are not happy with your purchase, reach out to us within 24 hours and we will provide you with a return shipping label. Once the item is sent back, we will issue you a 100% refund.
Custom orders are not returnable.  However, if you are dissatisfied with your purchase, reach out to us immediately and we will be sure to make things right.

DO YOU SELL GIFT CARDS?

We do. Gift Cards can be purchased on our product page. You can opt for an e-giftcard, which is sent via e-mail instantly, or a physical gift card, which is mailed to you.

WHAT ARE THE PAYMENT OPTIONS?

We accept Paypal, Venmo, and most major credit/debit cards.

THERE WAS SOMETHING YOU USED TO MAKE THAT I SAW ADVERTISED BUT I NO LONGER SEE ON YOUR WEBSITE. DO YOU STILL MAKE THAT ITEM?

Yes! Send us am email and wed love to make it for you. contact@kaiusandco.com

 

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